Replacement policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has no right to replace the product provided to him by the store for the safety of everyone. Return policy: 1- Return requests for products cannot be accepted for reasons related to health and safety. 2- In case of an error in the shipment on our part, all costs resulting from the return or replacement process will be borne. The consumer has no right to return or cancel the product in the following cases: if the product was received by the shipping company.
How the replacement and return process is done: Our team will review your request via WhatsApp, click here to access.
Refund: Contact us to review your request via WhatsApp, click here to access.
The store is not responsible for delays in delivery by the shipping company, and you cannot claim a refund from us in case of delay caused by the shipping company or incorrect data entered by you, as the store is not responsible for that.
Best regards, Falah Al-Maha team.
